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Privacy Policy
Last updated: August 2025
Based in Houston, Serving the World.
1. Introduction
Welcome to NGNSYS, LLC (“we,” “us,” or “our”). At NGNSYS, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you use our website (https://ngnsys.com) or our SMS Text Messaging Service (collectively, “Services”). By accessing or using our Services, you agree to the terms and conditions described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.
2. Information We Collect
We may collect the following types of information when you use our Services:
2.1. Personal Information
- Name
- Email address
- Phone number (including mobile number for SMS Text Messaging Service)
- Postal address
2.2. Non-personal Information
- Log data (e.g., IP address, browser type, referring pages, and pages visited)
- Cookies and similar technologies (see Section 4)
- Usage data (e.g., date and time of access, features used, and interactions)
- Engagement data (e.g., whether SMS messages are opened or links clicked)
3. How We Use Your Information
We may use your information for the following purposes:
3.1. Providing Services
- To provide, maintain, and improve our website and SMS Text Messaging Service.
- To respond to your requests, comments, or questions.
- To send administrative information, such as updates, security alerts, and account-related notices.
3.2. Personalization
- To personalize your experience and deliver content tailored to your preferences across our Services.
- To provide relevant cybersecurity and service-related information.
3.3. Analytics and Research
- To analyze and monitor usage of our website and SMS campaigns.
- To conduct research and analyze trends to improve our cybersecurity and application development services.
3.4. Marketing and Promotions
- To send promotional offers, newsletters, and marketing communications via email or SMS, including information about our cybersecurity services, app development, and events like the TxABA Conference.
- To track the success of marketing campaigns.
- No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to collect and store information about your interactions with our website. Cookies are small files stored on your device that help us recognize your preferences, remember login information, and provide a better user experience. You can manage cookie preferences through your browser settings; however, disabling cookies may affect website functionality.
5. Sharing Your Information
We may share your information with third parties in the following circumstances:
5.1. Service Providers
- With third-party service providers who assist us in providing and improving our Services, including those handling website operations, SMS message delivery, and cybersecurity solutions.
5.2. Legal Compliance
- To comply with legal obligations, respond to requests from law enforcement, or protect our rights, safety, or property, as well as those of our users and the public.
5.3. Business Transactions
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.
6. Data Security
We implement reasonable measures, including advanced cybersecurity practices, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet, electronic storage, or database is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights and Choices
You have the following rights regarding your personal information:
8.1. Access and Correction
- You can request access to your personal information and ask us to update or correct it.
8.2. Opt-Out
- You can opt out of marketing communications by following the instructions in our emails or SMS messages or by contacting us.
- To unsubscribe from our SMS Text Messaging Service, follow the instructions provided in any of our messages.
8.3. Deletion and Restriction
- You may request deletion or restriction of the use of your personal information, subject to applicable legal requirements.
9. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us, and we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our website, revising the date at the top, and, where appropriate, providing additional notification via email or SMS.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
NGNSYS, LLC
2200 Post Oak Blvd, Suite 1000
Houston, TX 77056
Email: info@ngnsys.com
Phone: 832-626-5185