
Zscaler’s Use of Customer Log Data: When Proprietary Meets Privacy
In a recent development that has raised eyebrows in the cybersecurity community, Zscaler CEO Jay Chaudhry has confirmed that the company is using what they term “proprietary logs” from customer data to train their AI models. This revelation came during an online event, echoing similar statements made in a 2024 earnings call where Chaudhry disclosed that Zscaler processes over three trillion logs from customers’ IT estates weekly.










