At NGNSYS, our mission is to safeguard businesses from internal and external cyber threats—not just temporarily, but for long-term success. We protect, defend, and reinforce your systems so you can focus on growing your business while we handle your security. One of our clients faced an urgent insider threat, where a former employee attempted extortion and threatened to destroy critical systems. 

Experiencing a Cyber Crisis? We Can Help.

A client approached NGNSYS with an urgent cybersecurity crisis—a former employee was attempting to extort money by threatening to destroy an application he had built for them. After being fired, the attacker had secretly installed backdoors into both the customer’s environment and application, posing a serious security risk. With a hurricane evacuation imminent, NGNSYS had to act swiftly and discreetly to:

• Identify & remove unauthorized access without alerting the attacker.
• Secure system backups & restore access so the client could send critical alerts.
• Capture forensic evidence that later aided law enforcement in prosecution.

Insider Threats Can Happen Anywhere

Any industry can face insider threats, where a once-trusted employee turns malicious. NGNSYS has helped clients across energy, financial, and healthcare sectors handle similar security breaches, recognizing that each industry has unique risks. With customized incident response playbooks, we provide tailored solutions to address industry-specific security challenges effectively.

Our Course of Action

NGNSYS leverages its expertise to capture critical evidence for law enforcement while ensuring the attacker remains unaware. We strategically secure backups to prevent data loss and formulate a detailed remediation plan to close security gaps. Continuous monitoring detects hidden access points, ensuring long-term protection and recovery for the client.

Technologies We Used

NGNSYS conducted a thorough investigation and remediation to neutralize the insider threat. We performed interviews, system inventory, and guided the client on critical actions. Backups and log data were captured, analyzed, and system scans were conducted. We then strategically closed backdoors, ensuring data recovery if needed—all without alerting the attacker, capturing future breach attempts.

The Results: Immediate Impact

Recognizing the sensitive nature of this Incident Response project, NGNSYS had to act swiftly while ensuring stealth and precision. The priority was to identify all unauthorized entry points, secure system backups, and document the attacker’s activity—without triggering detection.

The urgency of the situation escalated further when the customer had to evacuate for an approaching hurricane. Their system was crucial for alerting and instructing their own customers about the impending weather threat. NGNSYS engineers worked under intense time constraints to both:

• Secure and restore system access so the client could send out critical alerts before evacuation.
• Capture forensic evidence of the attacker’s activity, which later aided in law enforcement’s prosecution of the offender.

By successfully handling this high-risk cybersecurity breach, NGNSYS not only protected the client’s infrastructure but also ensured that their business operations remained intact during a critical emergency.

“NGNSYS Saved the Day”

We build long-term client relationships with consistently positive feedback. Committed to continuous improvement, we encourage clients to share even minor concerns to refine our services and maintain exceptional cybersecurity solutions.

Get Protected Today With NGNSYS

Don’t wait until it’s too late—protect your business with NGNSYS. Whether you’re facing an insider threat, ransomware attack, or system breach, our team provides precise diagnosis and actionable insights. We don’t just fix problems—we turn defense into offense. Contact NGNSYS today for expert incident response and long-term protection.