A prospective customer approached NGNSYS, a leading Houston cybersecurity company, asking why they needed managed services instead of just purchasing Houston firewalls. They believed that installing a firewall would be enough to secure their business, but our conversation revealed critical security gaps that needed professional IT management.

The Challenge

Our client’s IT desktop technician was responsible for maintaining their existing Houston firewall, a 10-year-old SonicWall. When asked about their experience with firewalls, the technician admitted to limited knowledge, relying on vendor support for misclassified applications and lacking experience in firmware upgrades and high availability (HA) configurations.

• Further inquiries uncovered additional security concerns:
• No structured Houston IT management approach, leaving security tools underutilized and ineffective.
• The technician was already overwhelmed with PC repairs, leaving little time for security management.
• No active monitoring of Microsoft Defender, their Houston antivirus solution.

The NGNSYS Solution

We highlighted the risks of having security tools without proper monitoring. Attackers frequently exploit mismanaged security systems, leading to costly breaches.

Our Managed Services Approach

• Upgrading Firewalls – We provided next-generation firewalls with proactive security measures.
• Implementing XDR (Extended Detection and Response) – Strengthening their Houston antivirus with real-time threat detection.
• Ongoing Cybersecurity Management – Monitoring and maintenance of security tools to prevent breaches.
• Firewall and Security Event Monitoring – Ensuring continuous oversight of security incidents to detect threats early.

The Results

By partnering with us, the client not only received firewalls and advanced security tools, but also gained a fully managed cybersecurity strategy. This eliminated their reliance on an overburdened IT technician, ensuring continuous protection and expert IT management.

Key Benefits

• Proactive Threat Detection & Response
• Optimized Security Tools for Maximum Protection
• Expert IT Management & Monitoring
• Reduced Risk of Costly Cybersecurity Incidents

Contact NGNSYS for Robust Houston Cybersecurity Measures

Having security tools without proper monitoring and management is like locking your doors but leaving the windows open. With NGNSYS’s expert Houston IT management, businesses can prevent security breaches before they happen. Whether it’s Houston cybersecurity, firewalls, or antivirus solutions, our team ensures your business stays protected and secure. Contact NGNSYS today to fortify your cybersecurity with expert-managed solutions!

Learn more about monitoring and maintaining your equipment through this article from The Hacker News.